End of Support ‘Sunsetting’ Notice for Systems Survey Maestro by Greene Software, LLC, the Legacy Platform
In March 2021, George Greene, the founder of Systems Survey Maestro and owner of Greene Software LLC, passed away unexpectedly. He was the sole face and voice of Maestro. Questions about what would happen to the legacy software he created, maintained, and supported were certainly numerous, and for a while, difficult to answer. Fortunately, through steadfast persistence to continue the legacy that George built, obstacles were overcome, and the legacy software has been carried forward with the same excellence.
Systems Survey Maestro by Greene Software LLC was formally dissolved on January 1, 2022, with the Systems Survey Maestro legacy software assets formally transferred to Maestro Nutrition LLC. Ownership of the legacy remains in the family, and to that end, our plans have always been to continue to be of service to the practitioners who are loyal to our product.
With that background, and a promise from Maestro Nutrition not to simply exist, but to move our services onward and upward, we announce that the Systems Survey Maestro legacy software has been retired as of September 2023. This decision has been made due to the age of the legacy software and the inability to enhance it to meet the requests and needs of our clients.
It has been a resilient 20+ years since George typed the first bit of code, but the future is here, and with that, we announce that Maestro Nutrition has launched a suite of cloud-based subscription options that replace the legacy platform. The new system offers all the usable features of the legacy platform, but is 100% cloud-based, accessible on any computer via an internet browser, has a modern and user-friendly interface, and a fully usable patient portal.
What does this mean if you were a subscriber to the legacy software.
All subscriptions and subscriber services to the legacy software were officially terminated on May 31, 2024. Through August 31, 2024, you may still be able to reactivate your legacy software subscription (via the new cloud service), migrate all of your old patient data to the cloud, and get a limited-period grandfathered subscription fee pricing.
What does this mean if you had purchased the legacy software.
The legacy software you purchased is yours, and you can continue to use it as you see fit. However, that legacy software is retired, meaning it will no longer be updated, maintained, or supported in any way. We believe that the legacy software developed and sold to you by Greene Software LLC should continue to run as normal up until the point that advancements in technology, operating system compatibility, etc., make the legacy software unusable. Maestro Nutrition makes no claims and does not accept any liabilities for the legacy software’s continued use and/or functionality.
Through August 31, 2024, you may still be able to migrate all of your old patient data from the legacy software to Maestro Nutrition’s cloud service, and get a limited-period grandfathered fee pricing.
If you have further questions, please contact our Support team via the contact form.